1) SCOPE
As Behice Esra Soytürk, we attach great importance to the protection of personal data and the full implementation of our obligations under the Law No. 6698 on the Protection of Personal Data (“KVKK” or “Law”) since its entry into force, while carrying out our commercial activities.

Some personal data of Website Users (“User”) may be collected for the use of the website www.esrasoyturk.com (“Website”). In this Privacy and Security Policy (“Policy”), the principles regarding the processing of personal data by Behice Esra Soytürk are provided, and these statements cover employees of Behice Esra Soytürk, suppliers, customers, visitors, and all individuals involved in the personal data processing activities of Behice Esra Soytürk.

Our Policy may be updated from time to time, and all changes will be announced on the Website. Continuing to use the Website after any changes indicates your acceptance of the updated Privacy and Security Policy.

You do not need to register or share personal data with us just to browse and visit our Website. However, if you choose to receive an offer from us or contact us to benefit from our products and services, you will need to share certain personal information with us. This includes your name, surname, email address, phone number, and a password that you will create.

Personal data such as your name, surname, phone number, and email address may be collected by us for you to benefit from the products and services of Behice Esra Soytürk. These details are collected when you fill out the forms available on our Website, which may be updated from time to time.
Details of your actions on the Website, order details, traffic and location information, and similar communication data are necessary for our billing purposes or to access our resources in other ways.
We record and use your IP address to detect system problems and resolve issues or disputes related to our Products and Services. IP addresses may also be used to generally identify users and collect demographic information.
The device information we collect helps us scan for potential risks and fraud and generally aids in improving and optimizing our Website.

2) HOW DO WE USE PERSONAL INFORMATION?
We may use the personal data you share with us as follows:

  • To process the information you share with us in relation to orders for products and services you wish to use on our Website.

  • To communicate with the User, send administrative information such as changes to our policies.

  • With your explicit consent, to send updates and announcements about our products, promotions, and programs, and to invite you to participate in our special programs.

  • If you have accepted, with your explicit consent, to send you newsletters, campaign information, information about new products, or promotions, or to respond to your questions and comments, fulfill your requests, or provide marketing communications that we believe may interest you.

  • With your explicit consent, to send you Commercial Electronic Messages containing product and campaign updates and offers through direct marketing methods (e.g., phone, email, SMS, social networks, post).

You will always be given the option to "unsubscribe" when contacted through email, messages, or other direct marketing activities. You may change your marketing preferences by contacting us at any time.

Additionally, if we believe it is necessary:
(a) under applicable laws;
(b) to comply with legal processes;
(c) to meet the requests of public and government authorities, including those outside the country of your residence;
(d) to enforce our Terms of Service;
(e) to protect our activities, rights, privacy, security, or property;
(g) to protect the existing legal rights of the User or ourselves or to limit potential damages.

3) METHOD AND LEGAL BASIS OF PERSONAL DATA COLLECTION
Your data is collected partly or fully through automated or non-automated means, based on contractual or other reasons determined within the framework of our business operations as required.

4) GOOGLE ANALYTICS
We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies to analyze your use of the Website. Through these services, we can analyze data such as how often you visit our Website, how you use our Products and Services, which third-party website you visited our Website from, and where the mobile application was downloaded from.

The IP address transmitted by your browser to Google Analytics is not associated with other data held by Google.
You can prevent cookies from being stored by using the integrated browser function. However, please note that if you disable storage, you may not be able to use all of the functions of our Website.

For more information on Google Analytics data:
http://www.google.com/analytics/terms/gb.html
or
https://support.google.com/analytics/answer/6004245?hl=en-GB

5) DATA STORAGE
When you share your personal data with Behice Esra Soytürk, you acknowledge that it is important for the data to be accurate and up-to-date according to relevant legal regulations, and you accept that you are solely responsible for any inaccuracies in the information provided.

You can notify us of any changes or updates to your personal data via kvkk@esrasoyturk.com.
Where you have granted us permission to process your personal data, you have the right to withdraw that consent at any time.

6) YOUR RIGHTS REGARDING PERSONAL DATA
Under the KVKK, you have rights regarding your personal data, which you can exercise. These include the right to learn whether your data is processed, request information if it is processed, learn whether it is used for its intended purpose, know the third parties to whom it has been transferred, request corrections if it is incomplete or incorrect, request its deletion/destroying or anonymization, and request compensation if you suffer any damage.

7) DELETION, DESTRUCTION, OR ANONYMIZATION OF YOUR PERSONAL DATA
Once the purpose for which your personal data has been processed, as mentioned in this policy, no longer exists, and the legal retention periods have passed, Behice Esra Soytürk will delete, destroy, or anonymize the data and cease using it in accordance with the relevant regulations.

8) EXERCISING YOUR RIGHTS, APPLICATION, AND CONTACT
You can submit your requests regarding your rights listed above in writing either personally or via notary to the address specified on our Website.

Your requests will be answered within 30 (thirty) days at the latest. If necessary, proof of identity or additional documents may be requested.

9) DATA CONTROLLER REGISTRY (VERBIS)
Behice Esra Soytürk is registered in the Data Controllers Registry (VERBIS) under the KVKK. You can access the registration record from https://verbis.kvkk.gov.tr.

10) EFFECTIVE DATE
This policy came into effect on 01.01.2024.